What are the challenges of e-governance before stakeholders ?

E-governance has steadily evolved from computerization of Government Departments to initiatives that encapsulate the finer points of Governance, such as citizen centricity, service orientation, and transparency. However, there are certain challenges faced by the stakeholders in e-governance: Lack of IT literacy and awareness regarding benefits of e-governance: There is a general lack of awareness regarding the benefits of e-governance as well as the process involved in implementing e-governance projects. The administrative structure is not geared for maintaining, storing, and retrieving governance information electronically. Underutilization of existing ICT infrastructure: To a larger extent, computers in many departments are used only for word processing, resulting in underutilization of their data processing capacities for supporting management decisions. Attitude of employees: The psychology of government servants is quite different from that of private sectors. Traditionally, government servants have derived their sustenance from being important repositories of government data. Thus, any effort to implement new technologies or bring about change in the system is met with resistance. Lack of coordination between Government Department and Solution developers: At present, users do not contribute enough to design the solution architecture. Consequently, the solution developed and implemented does not effectively address the requirements of an e-governance project and hence does not get implemented. Resistance to re-engineering of departmental processes: There is resistance in almost all departments at all levels, which acts as a challenge for stakeholders. Lack of Infrastructure for sustaining e-governance projects on a national level: Infrastructure to support e-governance initiatives does not exist within government departments. Furthermore, infrastructure creation is not guided by a uniform national policy but is dependent on the needs of individual officers championing a few projects.