Write notes on the following: Benefits of e-governance

CS Professional · Information Technology and Systems Audit · PYQS · June 2015
Write notes on the following: Benefits of e-governance

Answer & Explanation:

E-Governance or 'electronic governance' is the application of Information and Communications Technology to the processes of Government functioning in order to bring about 'Simple, Moral, Accountable, Responsive and Transparent' (SMART) governance. Some of its benefits are: Better access to information: It makes available timely and reliable information on various aspects of governance. Quality services for citizens: As regards services, there is an impact in terms of savings in time, effort and money, resulting from online and one-point accessibility of public services backed up by automation of back-end processes. Simplicity and efficiency in the government: It leads to simplification of complicated processes, weeding out redundant processes, simplification in structures and changes in statutes and regulations. The end result would be simplification of the functioning of government, enhanced decision-making abilities and increased efficiency across government. This, in turn, would result in enhanced productivity and efficiency in all sectors. An accountable government machinery: The simplification of processes and availability of information enhances transparency and thus results in accountability. Expanded reach: Rapid growth of communication technology and its adoption in governance help in bringing government machinery to the doorsteps of citizens and facilitate delivery of a large number of services. This enhancement of the reach of government is spatial as well as demographic and enables better participation of citizens in the process of governance.

Topics: E-Governance

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