What suggestions will you recommend for successful implementation of e-governance in the country?

CS Professional · Information Technology and Systems Audit · PYQS · June 2016
What suggestions will you recommend for successful implementation of e-governance in the country?

Answer & Explanation:

E-governance has steadily evolved from computerization of Government Departments to initiatives that encapsulate the finer points of Governance, such as citizen centricity, service orientation and transparency. For ensuring successful implementation of e-governance in the country, following suggestions could be recommended: Create literacy and commitment to e-governance at high level: The most important requirement is of training program to create IT literacy and awareness among policy makers in e-governance, politicians and IT task force members regarding the benefits of the e-governance. The training program needs to be focus on the requirements of the policy makers at the top. Conduct Usability Surveys for assessment of existing e-governance projects: There seems to be a considerable divergence in the extent of implementation of the concept of e-governance. A few States have leapfrogged into a digital era whereas a few are yet to start with any initiative. It is, therefore, not possible to come up with a single framework for implementation of e-Governance applicable to all states and the Central Government. Therefore an e-readiness exercise should be carried out in all states and Government departments to understand their level of acceptability of the e-governance. Implementation of pilot projects and replicating the successful ones: The pilot projects taken in various states should be accessed for their achievement levels. The successful projects should be replicated over the nation with members drawn from the implementing team. Follow the Best Practices in e-governance: The study of best practices will bring forward the efficient practices being followed in some states, nationally and internationally. Build National resource Database of e-governance projects: This would allow to instantly ascertain whether any such project has already been implemented anywhere in the country. So that the lead-time to implement projects can be reduced substantially. Have clearly defined Interoperability policy: The e-governance architecture needs to ensure that the components are scalable and adaptable to the future requirements. Manage and Update content efficiently and regularly: Content is the 'heart' of any IT project. The process of content development encompasses a whole range of activities starting with a comprehensive study of the system and identification of the objectives. It ends up with delivery of the intended benefits to the citizens or other users of the IT System thus, all the data needs to be updated and relevant. Address the security challenges: In e-governance project, a substantial amount of documentation is done. Only authorized people could get into the network and access the information. An understanding of the information security technology and the need for its implementation is key for safer, secured and smooth implementation of e-governance initiatives.

Topics: E-governance

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