Briefly explain any four requirements for successfully implementing the e-governance plan across the nation.

CS Professional · Information Technology and Systems Audit · PYQS · June 2018
Briefly explain any four requirements for successfully implementing the e-governance plan across the nation.

Answer & Explanation:

Some of the requirements for successfully implementing e-governance plan across the nation are: E-Governance framework across the nation with enough bandwidth to service a population of one billion. Connectivity frameworks for making the services reach rural areas of the country or development of alternative means of services such as e-governance kiosks in regional languages. There should be a strong connectivity for an effective e-governance. National Citizen Database which is the primary unit of data for all governance vertical and horizontal applications across the state and central governments. E-governance and interoperability standards for the exchange of secure information with non-repudiation, across the state and central government departments seamlessly. A secure delivery framework by means of virtual private network connecting across the state and central government departments. Data centers to handle the departmental workflow automation, collaboration, interaction, exchange of information with authentication. IT Literacy and awareness regarding benefits of e-governance: There is general lack of awareness regarding benefits of e-governance as well as the process involved in implementing e-governance projects. The administrative structure is not geared for maintaining, storing and retrieving the governance information electronically. Moreover a majority of users especially in rural parts of country lack the intra skill sets to use an IT enabled system. Optimum utilization of existing ICT infrastructure: To a larger extent, the computers in many departments are used for the purpose of word processing only, resulting in the underutilization of the computers in terms of their use in data processing capacities for supporting management decisions, thus the assets must be used properly. Positive Attitude of Employees: Employees have derived their sustenance from the fact that they are important repositories of data and any initiative to e-governance may harm them. Thus any effort to implement DMS and workflow technologies or bringing out the change in the system is often met with resistance from the employees. Co-ordination between Government Department and Solution developers: At present the users do not contribute enough to design the solution architecture. Consequently the solution developed and implemented does not address the requirements of an e-governance project effectively and hence does not get implemented. Infrastructure for sustaining e-governance projects on national level: Infrastructure to support e-governance initiatives does not exist within government departments. Further, infrastructure creation is not guided by a uniform national policy, but is dependent on the needs of individual officers championing a few projects. Bridging the Language Divide: The local dialect of communication for a majority of population still remains the regional language or Hindi. They are not too familiar with English which still remains the most prevalent medium of interacting with any IT based application. Government need to ensure that this barrier should diminish with government initiatives to publish the portals in Hindi and local languages as well.

Topics: E-Governance

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