What is the role of E-commerce in supply chain management ? Briefly explain.

CS Professional · Information Technology and Systems Audit · PYQS · December 2021
What is the role of E-commerce in supply chain management ? Briefly explain.

Answer & Explanation:

E-commerce in Supply Chain Management (SCM): E-Commerce in SCM is a collaborative use of technology to enhance B2B processes to improve speed, agility, real-time control and ultimately customer satisfaction. It provides e-procurement, planning, coordination of supply chain activities. In addition to these, it also involves changes in management policies, organisational culture, performance metrics, business processes and organization structures across the whole of SCM. Hence, Speed, Cost, Quality and Customer Services will be improved and targets can be achieved easily. This blending will benefit both within a company and across an extended enterprises made up of suppliers, trading partners, logistic providers and distribution channel.

Topics: E-commerce

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