In TQM, which of the following is not classified as 'costs of non-conformance'?

CS Executive · Financial and Strategic Management · PYQS · December 2020
In TQM, which of the following is not classified as 'costs of non-conformance'?
(A) Testing equipment
(B) Reworking
(C) Warranty claims
(D) Product design

Answer & Explanation:

Correct Answer: Option (A)

Official answer key: (A).

Topics: Strategic Management

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