Which of the following is not a key feature of Total Quality Management ?

CS Executive · Financial and Strategic Management · PYQS · June 2024
Which of the following is not a key feature of Total Quality Management ?
(A) Continuous improvement
(B) Identifying customers and their needs
(C) Situation based decisions
(D) System approach to management

Answer & Explanation:

Correct Answer: Option (C)

Official answer key: (C).

Topics: Strategic Management

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