__________ is an approach to setting goals and measuring the productivity of firms based on best industry practices or against the products, services and practices of their competitors or other acknowledged leaders in th

CS Executive · Financial and Strategic Management · PYQS · June 2024
__________ is an approach to setting goals and measuring the productivity of firms based on best industry practices or against the products, services and practices of their competitors or other acknowledged leaders in the industry.
(A) Benchmarking
(B) Business Process Reengineering
(C) Total Quality Management
(D) Quality Engineering

Answer & Explanation:

Correct Answer: Option (A)

Official answer key: (A).

Topics: Strategic Management

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