Which of the following are key components of a Total Quality Management system ?

CS Executive · Financial and Strategic Management · PYQS · December 2020
Which of the following are key components of a Total Quality Management system ?
(A) Individual responsibility, incremental improvement, use of raw data
(B) Collective responsibility, continual improvement, use of raw data
(C) Group responsibility, staged improvement, knowledge
(D) Involves everyone, continual improvement, use of data and knowledge

Answer & Explanation:

Correct Answer: Option (D)

Official answer key: (D).

Topics: Strategic Management

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