'Mobile applications provide convenience to the investors for lodging their complaints on SEBI Complaints Redress System.' Comment on the statement.

The statement is accurate. In its efforts to improve the ease of doing business and enhance investor protection, SEBI launched a Mobile Application for the convenience of investors to lodge their grievances on the SEBI Complaints Redress System (SCORES) on March 5, 2020. Benefits and Features of SCORES Mobile App: Convenience: The mobile app makes it easier for investors to lodge their grievances with SEBI, as they can now access SCORES from their smartphones at their convenience, eliminating the need for physical letters. Digitalization: This initiative further promotes digitalization in the securities market, building upon the existing electronic platform of SCORES. Comprehensive Features: The app incorporates all the features available on the web-based SCORES platform. Acknowledgement and Tracking: After mandatory registration on the app, for each grievance lodged, investors receive an acknowledgement via SMS and e-mail on their registered mobile numbers and e-mail IDs, respectively. They can also track the status of their complaints and key in reminders for pending grievances. Investor Education: Tools like FAQs on SCORES are accessible through the app, providing better understanding of the complaint handling process. Helpline Connectivity: Connectivity to the SEBI Toll Free Helpline number is provided from the app for any clarifications or help investors may require. Overall, the SCORES mobile application significantly enhances accessibility and convenience for investors, encouraging them to utilize the platform for grievance redressal in the securities market.