Which of the following is not a key feature of Total Quality Management ?

CS Executive · Financial and Strategic Management · PYQS · December 2024
Which of the following is not a key feature of Total Quality Management ?
(A) Continuous improvement
(B) Establishing clear specifications
(C) Identifying customers and their needs
(D) Teamwork, trust and empowerment

Answer & Explanation:

Correct Answer: Option (B)

Official answer key: (B).

Topics: Strategic Management

Open in Interactive Practice Hub · Full Practice Hub · Chapter Weightage · More in this subject

Related Questions in this Topic