What should be the number of Investors complaints resolved during the quarter, if the complaints at the beginning of the quarter were 15 and received during the quarter were 25 and remaining unresolved at the end of the

CS Professional · Compliance Management, Audit and Due Diligence · PYQS · June 2025
What should be the number of Investors complaints resolved during the quarter, if the complaints at the beginning of the quarter were 15 and received during the quarter were 25 and remaining unresolved at the end of the quarter were 05, in the statement to be filed with recognised stock exchange giving the Investors Complaint Statement as per Regulation 13(3)?

Answer & Explanation:

As per Regulation 13(3) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, the listed entity shall file with the recognized stock exchange, a statement giving the number of investor complaints pending at the beginning of the quarter, those received during the quarter, disposed of during the quarter and those remaining unresolved at the end of the quarter. In the given case of ABC Ltd. for the Investor complaints Statement (Grievance Redressal mechanism) for the July to September 2024 quarter will constitute: Opening + received during the quarter - unresolved at the end of quarter = complaints disposed (Resolved) off during the quarter. Hence the calculation will be as follows: 15 + 25 - 5 = 35 . Hence, 35 complaints resolved during the quarter. {However, the SEBI (Listing Obligations and Disclosure Requirements) (Third Amendment) Regulations, 2024 vide Notification dated December 12, 2024 read with SEBI circular dated SEBI/HO/CFD/CFD-POD-2/CIR/P/2024/185 dated December 31, 2024, has altered the timelines and substituted regulation 13(3)}

Topics: SEBI (LODR) Regulations

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