"A well-conducted execution of Business Process Reengineering (BPR) can prove to be a game-changer for an organization. BPR can revive a failing entity and lead it to the path of profit maximization. However, executing B
CS Professional · Strategic Management and Corporate Finance · PYQS · December 2025
"A well-conducted execution of Business Process Reengineering (BPR) can prove to be a game-changer for an organization. BPR can revive a failing entity and lead it to the path of profit maximization. However, executing BPR may not be easy as it involves enforcing a change in the entire organization". What are the steps to be followed in this regard ?
Answer & Explanation:
A well-conducted execution of Business Process Reengineering can prove to be a game-changer for an organization. BPR can revive a failing entity and lead it to the path of profit maximization. However, executing BPR may not be easy as it involves enforcing a change in the entire organization. BPR comprises the following steps: Define: Objectives and Framework There must be a clear definition of the objectives of choosing BPR. Such objectives must be clearly laid out in qualitative and quantitative terms. After defining such objectives, the requirement for change must be communicated to the employees to apprise them about the upcoming processes. This becomes important as the willingness of the employees to adopt the change is a key for the success of BPR. Identify: Customer Needs The requirements and feedback of the customers must be given due importance while designing the BPR. It must be ensured that the new processes are able to deliver the added value to the customer. Study: The Existing Process In order to re-engineer, the company must have to analyze its existing business process. A SWOT should be carried out to have a clear view of the strengths and weaknesses of the existing processes. Formulate: A Redesigned Business Plan After an analysis of the prevailing business process, the modifications to be made are chalked down. These modifications form a base for the re-designing of process. Then, a plan is laid down by selecting the best alternative. Implement: The Redesign The last step is to implement the redesigned plan. Management should make sure that the new process is operational and adopted by the team. Such a support from the team is indeed critical to the success of BPR.
Topics: Strategic Management
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