Refresh & Co. released an advertisement claiming its drink "instantly cures fatigue and boosts immunity by 200%." Joe, one of India's top social media influencers, also endorsed it as a healthy drink. Against this, c

CS Executive · Economic, Commercial and Intellectual Property Laws · PYQS · June 2026
Refresh & Co. released an advertisement claiming its drink "instantly cures fatigue and boosts immunity by 200%." Joe, one of India's top social media influencers, also endorsed it as a healthy drink. Against this, complaints were filed with the Central Authority under the Consumer Protection Act, 2019. What directions and penalties can the Central Authority issue/impose against Refresh & Co. and Joe?

Answer & Explanation:

Section 21 of the Consumer Protection Act, 2019 provides that where the Central Authority is satisfied after investigation that any advertisement is false or misleading and is prejudicial to the interest of any consumer or is in contravention of consumer rights, it may, by order, issue directions to the concerned trader or manufacturer or endorser or advertiser or publisher, as the case may be, to discontinue such advertisement or to modify the same in such manner and within such time as may be specified in that order. If the Central Authority is of the opinion that it is necessary to impose a penalty in respect of such false or misleading advertisement, by a manufacturer or an endorser, it may, by order, impose on manufacturer or endorser a penalty which may extend to ten lakh rupees. The Central Authority may, for every subsequent contravention by a manufacturer or endorser, impose a penalty, which may extend to fifty lakh rupees. Where the Central Authority deems it necessary, it may, by order, prohibit the endorser of a false or misleading advertisement from making endorsement of any product or service for a period which may extend to one year. Central Authority may, for every subsequent contravention, prohibit such endorser from making endorsement in respect of any product or service for a period which may extend to three years. Where the Central Authority is satisfied after investigation that any person is found to publish, or is a party to the publication of, a misleading advertisement, it may impose on such person a penalty which may extend to ten lakh rupees. In view of the above provision, Refresh & Co. and Joe may be imposed penalty of ₹10 lakhs (first contravention) and asked to discontinue such advertisement/endorsement. Joe, being endorser, may be prohibited from endorsement of any product/service as stated above.

Topics: Consumer Protection Law

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