Neelima opened a savings bank account with Dhan Bank. She was handed over a copy of rules and regulations for operating the account. It provided that the cheque book should be kept under lock and key and for loss, if any

Neelima opened a savings bank account with Dhan Bank. She was handed over a copy of rules and regulations for operating the account. It provided that the cheque book should be kept under lock and key and for loss, if any, arising from not complying with requirement, the bank will not be responsible. Neelima kept the cheque book in drawer and one of her office colleagues took off one cheque leaf and by forging her signature withdrew ₹2 lakh from the bank. She claimed refund of this amount from the bank. Bank refused to pay stating that the loss has been caused due to negligence on part of the customer. She has filed an appeal against the bank. Give your decision on the case with reasons.