"The term Corporate Social Responsibility refers to the concept of business being accountable for how it manages the impact of its processes on stakeholders and takes responsibility for producing a positive effect on soc

Some of the factors influencing CSR are: Globalization coupled with focus on cross-border trade, multinational enterprises and global supply chains is increasingly raising CSR concerns relating to Human Resource Management practices, environmental protection, and health and safety, among other things. Governments and Intergovernmental bodies, such as the United Nations, the OECD and the International Labour Organization have developed compacts, declarations, guidelines, principles and other instruments that outline social norms for acceptable conduct. Advances in communication technology, such as the internet, cellular phones and personal digital assistants, are making it easier to track corporate activities and disseminate information about them. Consumers and investors are showing increased interest in supporting responsible business practices and are demanding more information on how companies are addressing risks and opportunities related to social and environmental issues. Numerous serious and high-profile breaches of corporate ethics have contributed to elevated public mistrust of corporations and highlighted the need for improved corporate governance, transparency, accountability and ethical standards. Citizens in many countries are making it clear that corporations should meet standards of social and environmental care, no matter where they operate. There is increasing awareness of the limits of government legislative and regulatory initiatives to effectively capture all the issues that corporate social responsibility addresses. Businesses are recognizing that adopting an effective approach to CSR can reduce risk of business disruptions, open up new opportunities, and enhance brand and company reputation.