Distinguish between E-Commerce and M-Commerce.

CS Professional · Information Technology and Systems Audit · PYQS · June 2017
Distinguish between E-Commerce and M-Commerce.

Answer & Explanation:

S.No. E-Commerce M-Commerce 1. Electronic commerce or E-commerce is a term for any type of business, or commercial transaction that involves the transfer of information across the Internet. M-commerce is a term that is used to refer to the growing practice of conducting financial and promotional activities with the use of a wireless handheld device. 2. Elements of E-Commerce: It is a place to sell the product and service through website User Friendly Advanced Technology Easy to process and check out Customer Support Security and Privacy Visualization of goods and products Calls for Action Usability Prioritized Access of Customers Elements of M-Commerce: Ease Access through Mobiles Offline Access though supported mobile apps; User Interfaces Easy access to all services Location Based Services Secure Transactions Other Value Added Services Ease Usability 3. E-Commerce is of Four Types: B2B, B2C, C2C, C2B. M-commerce generally support B2C transactions and not much compatible with B2B system. M-commerce may be executed and availed with following services: Mobile Apps Mobile Ticketing Module Mobile Banking Mobile Wallet M-Paisa and alike 4. For e-commerce, it is generally executed though PC, Laptops, Desktops etc. M-Commerce is executed through mobile or handheld devices. 5. Access is through browser or broadband. Accessed through browsers, but more conveniently executed through mobile apps. Apart from broad band, mobile data can be used to access these services. 6. Relatively less convenience as one has to carry one's devices or machines supported with internet access to avail e-commerce More convenient as one has to have mobile phone and mobile data to access the m-commerce. 7. Generally, the Payment Gateway is Credit Cards or Debit Cards The payment can be done using mobile wallet, callers' rate, mobile banking as well as cards 8. Less costly for the creation a web store and the use of internet More costly for the creation of a mobile app and the use of cellular data

Topics: E-Commerce and M-Commerce

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