PQR Ltd. is an electronic goods manufacturing company having very wide customer base for past many years. The company has implemented a comprehensive management information system (MIS) for its business requirements. The

CS Professional · Information Technology and Systems Audit · PYQS · June 2018
PQR Ltd. is an electronic goods manufacturing company having very wide customer base for past many years. The company has implemented a comprehensive management information system (MIS) for its business requirements. They have also developed their own private network (i.e. Intranet) to enable employees to share information amongst them. All strategic steps have been taken to encourage the employees to take maximum benefits of Intranet. The management of the company has always been prompt in accommodating latest technological developments in the industry suiting to its business. They have been using a highly organized computer based MIS to aid their managerial functions of planning and control. The company has also selected an Enterprises Resource Planning (ERP) system after a lot of deliberations on its essential qualities required. Further, the management of the company is very responsive to any suggestions of the report of system audit conducted from time to time. A specific attention is given to audit of environment controls for the safety of equipments and their spare parts, which are core to its running business. Based on the above, answer the following: What strategies would you suggest to implement, for effective success of intranet in the company?

Answer & Explanation:

For effective success of Intranet in a company, one may implement the following strategies: Include widely used Applications and make them Simple to use: Use the intranet to simplify employee's lives. For instance, by putting travel expense reports on-line, employees do not have to waste time filling out hard-copy reports, making copies for numerous people, and sending them through regular or interoffice mail, which can take days. Instead, they can complete reports and send them to as many people as needed. The recipients receive them in moments. Secure the System: Security of intranets is vital. If the information on an intranet is corrupted (such as an inaccurate posting of company job openings) or if a competitor accesses the information (such as pricing policies for different products), it can lead to distrust. Integrate Databases into Intranet Applications: Databases are at the heart of intranet applications. The data and information that employees access from the intranet come from one or more databases. Companies must invest the time and money to build databases that are accurate, complete, and reliable. Invest in Excellent Network Capacities: Clearly, networks are essential for the success of intranets. Without a robust network infrastructure, an intranet simply will not be able to function. If the network is frequently down or if the network is too slow, employees will get frustrated and may not use the intranet. Motivate Employees to use the Intranet: Change is not easy. Many people prefer to do things the way always have. To convince people of the benefit of change, intranets must be easy to use with user friendly, intuitive interfaces. Further, companies should give incentives encouraging employees to use the intranet. Align with your Business Strategy: Intranet cannot be regarded as isolated system, it always requires to support the overarching business strategy, and enable each and every one to work towards the common goal. Employee Focus: Build and develop content around your employees, having a employee portal or an employee social network is a viable strategy to ensure that users keep coming back and actively use the Intranet. Invest in Training: Schedule proper training programs for your employees, no matter how intuitive a system may be users may not be able to take full advantage of the system.

Topics: Information Technology

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