State whether the following statements are True or False with reasons: (5) An advocate of a Bank Customer can file a complaint to Banking Ombudsman.

CS Professional · Banking - Law and Practice · PYQS · June 2021
State whether the following statements are True or False with reasons: (5) An advocate of a Bank Customer can file a complaint to Banking Ombudsman.

Answer & Explanation:

False - As per Banking Ombudsman Scheme, 2002, a complaint can be filed by an aggrieved person or through an authorised representative other than Advocate.

Topics: Banking Grievance Redressal

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