ABC Ltd., is renowned company in Supply Chain Management (SCM) sector in India. Company has many clients across India and Globe. The company provides wide range of SCM solutions which integrate functions such as manufact
CS Professional · Information Technology and Systems Audit · PYQS · June 2021
ABC Ltd., is renowned company in Supply Chain Management (SCM) sector in India. Company has many clients across India and Globe. The company provides wide range of SCM solutions which integrate functions such as manufacturing and distribution by managing the information, material flow, financials etc. In order to serve its customers, the company has various offices across major cities in India and also abroad. Due to some Global Pandemic, the authorities in India decide for complete lockdown across the country for a brief period to contain the spread of pandemic. Accordingly, ABC Ltd., decides that all the employees of the company should work from home. The company has well established Intranet and Extranet, providing access to its employees and controlled access to outside customers and collaborators. In order to manage the information and material flow among its SCM partners, the company is using computerised Management Information System (MIS). The company is using Microsoft Dynamics ERP software to take care of company operations and employee establishment issues. This ERP system was adopted by the company for its business specific requirement, after proper analysis of essential qualities required for its business. Accordingly, the company with its robust IT infrastructure has been able to properly safeguard its operations in such situations and emerged as a leader in SCM sector. Based on the above, attempt the following: Briefly discuss any of the five (05) important strategies necessary for success of Extranet.
Answer & Explanation:
Some of the important strategies necessary for success of extranet are as under: Understand the return on investment: The business should develop its extranet with specific goals in mind, such as improving customer satisfaction, reducing operating costs, increasing sales, or any other goal. Companies must establish clear goals and work toward them because extranets are expensive. Select your audience and meet its needs: Extranets are designed to cater to the external entities of a business, such as customers, suppliers, government regulators, and stockholders. The company should carefully select the entity or entities that it wants the extranet to serve. The information needs of a stockholder are quite different from the information needs of a supplier. Be willing to change: Companies must continue to invest in the extranet if it is to meet the changing needs of its audience. Otherwise, the extranet will become thereby outdated, defeating its purpose. Keep things simple: People want clean, crisp, easy-to-click-on applications. Because many visitors may not be proficient with the Internet, it is important to make extranets intuitive and easy to use. 24 hours a day: Extranets should be up and running 24 hours a day, 7 days a week. Visitors should be able to access the extranet anytime from anywhere. In the case of global companies, this becomes imperative, given the time difference between different countries. Work with end users: When IT staff try to build an extranet without help, the project's chances of success sharply diminish. Successful extranets are a joint venture between IT and the business end users. Create a partnership: An extranet requires solid communication between human resources and the vendor supplying or managing data. Designing an easy-to-use interface is a good start, but data must flow back and forth smoothly and, for employees, transparently. Manage content / provide value: The interactive capabilities of the Web are one of its greatest strengths. An extranet allows employees to view accounts real-time and model data in ways that weren't possible just a few years ago. Employees will use an extranet only if they see value in it not because it reduces costs for company. That means content must revolve around the needs of employees and not the desires of the organization.
Topics: Networking
Related Questions in this Topic
- What are the strategies required to adopt for successful implementation of Intranet in the company ?
- Explain Internet Protocol. What are the characteristics of Internet Protocol?
- What do you mean by State Wide Area Network (SWAN)? Briefly describe its features.
- Write notes on the following : (d) Features of WiFi.
- Describe any four characteristics of 'internet protocol'.