Do you think the company did the right thing by closing the grievance in the given circumstances?
CS Professional · Insurance - Law and Practice · PYQS · December 2021
Do you think the company did the right thing by closing the grievance in the given circumstances?
Answer & Explanation:
As can be seen from above, where the insurance company rejects the customer's grievance and the customer does not respond within 8 weeks of receipt of resolution, company can close the grievance only upon completion of the 8 weeks, thus the closure of grievance is not considered valid.
Topics: Life Insurance
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