__________ is an approach that organisations use to improve their internal processes and increase customer satisfaction.
CS CSEET · Business Environment and Entrepreneurship & Business Management, Ethics and Communication · PYQS · December 2013
__________ is an approach that organisations use to improve their internal processes and increase customer satisfaction.
Answer & Explanation:
Correct Answer: Option (A)
Correct answer: (A) Total Quality Management (TQM).
Topics: Business Management
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