What are the basic rights of consumers that are sought to be promoted and protected under the Consumer Protection Act, 1986?

CS Executive · Economic and Commercial Laws · PYQS · June 2015
What are the basic rights of consumers that are sought to be promoted and protected under the Consumer Protection Act, 1986?

Answer & Explanation:

The basic rights of consumers that are sought to be promoted and protected are as under: the right to be protected against marketing of goods and services which are hazardous to life and property; the right to be informed about the quality, quantity, potency, purity, standard and price of goods, or services so as to protect the consumer against unfair trade practices; the right to be assured, wherever possible, access to variety of goods and services at competitive prices; the right to be heard and to be assured that consumers interests will receive due consideration at appropriate forums; the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers; and right to consumer education.

Topics: Consumer Protection Act, 1986

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