What are the objectives of review of "Employee Relation" and draw an internal control questionnaire on it?

Objectives of Review of Employee Relations The employee relation area of human resources is typically responsible for addressing employees concern, designing and analyzing employee opinion surveys, assisting HR leadership with monitoring the performance management system, and representing the company in matters involving claims pertaining to unemployment compensation and unfair employment practices. A review of this functions includes reviewing the level of employee satisfaction. Employee satisfaction can be measured by turnover rate, number of employee complaints filed and resolved, the status of action plan from recent employee opinion survey, and the effectiveness of performance management system. Points covered under the Internal Control Questionnaire: Is there a system for performance evaluation? Does the system check for effectiveness of the evaluation? Is quality and quantity of work evaluated? Is performance tied to compensation? Are workplace policies flexible? Are disciplinary actions for violating workplace policies flexible? Is there a process for employees to lodge complaints? Are there a variety of individuals to whom employees may lodge complaints (supervisor, HR representative)?