For preparing a strategy for success a business needs to be clear about what it wants to achieve. Kellogg also prepared successful strategy by setting aims and objectives. Among these aims and objectives Kellogg's object

CS Professional · Multidisciplinary Case Studies · PYQS · December 2020
For preparing a strategy for success a business needs to be clear about what it wants to achieve. Kellogg also prepared successful strategy by setting aims and objectives. Among these aims and objectives Kellogg's objective was to sponsors swimming programmes, involve in community programmes and have effective external communication. Analyze the Kellogg's strategic focus behind it and long-term benefit to be achieved by implementing this strategy.

Answer & Explanation:

Kellogg's prepared a successful strategy by setting aims and objectives linked to its unique brand. Aims and objectives have been used to create a strategy which gives Kellogg's a unique position in the minds of its consumers. Developing an Aim for business: Research undertaken for Kellogg's, as well as comprehensive news coverage and growing public awareness, helped its decision-takers to understand the concerns of its consumers. In order to meet these concerns, managers realised it was essential that Kellogg's was part of the debate about health and lifestyle. It needed to promote the message 'Get the Balance Right'. Decision-takers also wanted to demonstrate Corporate Responsibility (CR). This means that they wanted to develop the business responsibly and in a way that was sensitive to all of Kellogg's consumers' needs, particularly with regard to health issues. This is more than the law relating to food issues requires. It shows how Kellogg's informs and supports its consumers fully about lifestyle issues. An aim also helps those outside the organisation to understand the beliefs and principles of that business. Kellogg's aim was to reinforce the importance of a balanced lifestyle so its consumers understand how a balanced diet and exercise can improve their lives. Setting business objectives: Kellogg's objectives were to: Encourage and support physical activity among all sectors of the population; Use resources to sponsor activities and run physical activity focused community programmes for its consumers and the public in general; Increase the association between Kellogg's and physical activity. Each of the objectives set by Kellogg's was clear, specific and measurable. This meant Kellogg's would know whether each objective had been achieved. By setting these objectives Kellogg's set a direction that would take the business to where it wanted to be three years into the future. Having created an aim and set objectives, Kellogg's put in place a process of planning to develop a strategy and a series of actions. These activities were designed to meet the stated aim and range of business objectives. Sponsoring swimming programmes: For many years Kellogg's has been working to encourage people to take part in more physical activity. The company started working with the Amateur Swimming Association (ASA) as far back as 1997, with whom it set some longer term objectives. More than twelve million people in the UK swim regularly. Swimming is inclusive as it is something that whole families can do together and it is also a life-long skill. The ASA tries to ensure that 'everyone has the opportunity to enjoy swimming as part of a healthy lifestyle'. As a lead body for swimming, the ASA has been a good organisation for Kellogg's to work with, as its objectives match closely those of the company. Kellogg's became the main sponsor of swimming in Britain. This ensured that Kellogg's sponsorship reached all swimming associations so that swimmers receive the best possible support. Kellogg's sponsors the ASA Awards Scheme with more than 1.8 million awards presented to swimmers each year. This relationship with the ASA has helped Kellogg's contribute in a recognisable way to how individuals achieve an active healthy balanced lifestyle. This reinforces its brand position. Kellogg's in the community: Kellogg's has also delivered a wide range of community programmes over the last 20 years. For example, the Kellogg's Active Living Fund encourages voluntary groups to run physical activity projects for their members. The fund helps organisations like the St John's Centre in Old Trafford which runs keep-fit classes, badminton and table tennis. Since 1998 Kellogg's has invested more than £500,000 to help national learning charity ContinYou to develop nationwide breakfast club initiatives. These include start-up grants for new clubs, the Breakfast Club Plus website, the Kellogg's National Breakfast Club Awards and the Breakfast Movers essential guide. Breakfast clubs are important in schools because they improve attendance and punctuality. They help to ensure that children are fed and ready to learn when the bell goes. Kellogg's promotes breakfast via these clubs, not Kellogg's breakfast cereals. Together Kellogg's and ContinYou have set up hundreds of breakfast clubs across the UK, serving well over 500,000 breakfasts each year. Communicating the strategy: Kellogg's success is due to how well it communicated its objectives to consumers to help them consider how to 'Get the Balance Right'. It developed One of the most important means of communication adopted by Kellogg's was effective external communication to convey the message 'eat to be fit' to all its customers. External communication takes place between an organisation and the outside world. As a large organisation, Kellogg's uses many different forms of communication with its customers. For example, it uses the cartoon characters of Jack & Aimee to communicate a message that emphasises the need to 'Get the Balance Right'. By using Jack & Aimee, Kellogg's is able to advise parents and children about the importance of exercise. These characters can be found on the back of cereal packets. The company has also produced a series of leaflets for its customers on topics such as eating for health and calcium for strong bones. These are available on its website.

Topics: Strategic Management

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