What do you mean by Good Documentation? Give some examples of Good Documentation Practices as well as Poor Documentation Practices.

The term documentation includes written and electronic records, audio and video tapes, emails, facsimiles, images (photographs and diagrams), charts, check lists, communication books, management reports, incident reports and working notes or any other type or form of documentation. The good documentation promotes good corporate governance practices and compliance level of the company and also improves communication and dissemination of information between and across various stakeholders. These guiding principles support professionals, employers, policy makers and managers in assessment, planning, execution and evaluation. Also, the good documentation practices and policies demonstrate the professional obligation, accountability and legal requirement to communicate and record client information and good secretarial practice. Examples of Good Documentation Practices The following are some of the examples of good documentations practices: Records are completed at time of activity or when any action is taken; Superseded documents retained for a specific period of time; Concise, legible, accurate and traceable; Picture is worth a thousand words; Clear examples; Do not assume knowledge. Examples of Poor Documentation Practices The following are some of the examples of poor documentations practices: Document with errors, correction, not signed/dated, and did not include a reason for the correction; Write-overs, multiple line-through and use of "White-out" or other masking device; Recording of events is not in sequence & tabled; Standards operating procedures as adopted by the professional is not authorised; The delegation of work is not recorded / documented; Out-of-specification procedure not detailed enough; Flow chart and /or check list not available.