Companies displaying a 'clear commitment to ethical conduct' consistently outperform than those which do not commit to ethical conduct. In view of this statement, discuss the advantages of Business Ethics.

CS Professional · Governance, Risk Management, Compliances and Ethics · PYQS · December 2024
Companies displaying a 'clear commitment to ethical conduct' consistently outperform than those which do not commit to ethical conduct. In view of this statement, discuss the advantages of Business Ethics.

Answer & Explanation:

A company that adheres to ethical values and dedicatedly takes care of its employees is rewarded with equally loyal and dedicated employees. Attracting and retaining talent People aspire to join organizations that have high ethical values. Such companies are able to attract the best talent. The ethical climate matters a lot to the employees. Ethical organizations create an environment that is trustworthy, making employees willing to rely on company's policies, ability to take decisions and act on those decisions. In such a work environment, employees can expect to be treated with respect, and will have consideration for their colleagues and superiors as well. Thus, company's policies cultivate teamwork, promote productivity and support employee-growth. Retaining talented people is as big a challenge for the company as getting them in the first place. Work is a means to an end for the employees and not an end in itself. The relationship with their employer must be a win-win situation in which their loyalty should not be taken for granted. Talented people will invest their energy and talent only in organizations with values and beliefs that matches their own. In order to achieve this equation, managers need to build culture, compensation and benefit packages, and career paths that reflect and foster certain shared values and beliefs. Investor Loyalty: Investors are concerned about ethics, social responsibility and reputation of the company in which they invest. Investors are becoming more and more aware that an ethical climate provides a foundation for efficiency, productivity and profits. Relationship with any stakeholder, including investors, based on dependability, trust and commitment results in sustained loyalty. Customer satisfaction: Customer satisfaction is a vital factor of a successful business strategy. Repeated purchases/orders and an enduring relationship with mutual respect is essential for the success of the company. The name of a company should evoke trust and respect among customers for enduring success. This is achieved by a company only when it adopts ethical practices. When a company with a belief in high ethical values is perceived as such, the crisis or mishaps along the way are tolerated by the customers as minor aberrations. Such companies are also guided by their ethics to survive a critical situation. Preferred values are identified and it is ensured that organizational behavior is aligned to those values. An organization with a strong ethical environment places its customers' interests as foremost. Ethical conduct towards customers builds a strong competitive position for the company. It promotes a strong public image too. Regulators: Regulators eye companies functioning ethically as responsible citizens. The regulator need not always monitor the functioning of an ethically sound company. Any organisation that acts within the confines of business ethics not only earns profit but also gains reputation publicly. To summarise, companies that are responsive to employees' needs have lower turnover in staff. Shareholders invest their money into a company and expect a certain level of return from that money in the form of dividends and/or capital growth. Customers pay for goods, give their loyalty and enhance a company's reputation in return for goods or services that meet their needs. Employees provide their time, skills and energy in return for salary, bonus, career progression and experience.

Topics: Business Ethics

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