Explain the Step-by-Step Process of Claims to be settled for the Farmers under Pradhan Mantri Fasal Bima Yojana.
CS Professional · Banking - Law & Practice · PYQS · June 2025
Explain the Step-by-Step Process of Claims to be settled for the Farmers under Pradhan Mantri Fasal Bima Yojana.
Answer & Explanation:
In a country like India where agriculture is the lifeblood of millions, farmers face an unrelenting battle against unpredictable weather, pests, and other devastations. Recognising the crucial need for a safety net, the Ministry of Agriculture and Farmer's Welfare introduced the Pradhan Mantri Fasal Bima Yojana (PMFBY) in 2016. The government-backed agricultural insurance scheme aims to protect farmers from the financial burden of crop loss and promoting sustainable agricultural practices. The Pradhan Mantri Fasal Bima Yojana claim process involves the following steps: Intimation of loss: In case of crop loss or damage, farmers must immediately notify the concerned authorities, such as the nearest Agriculture Department Office or the insurance company's representative. Farmers should provide details regarding their policy, crop, extent of damage, and the cause of loss. It is important to intimate within the specified time frame to ensure a smooth claim settlement process. Submission of documents: To support the information provided during the initial intimation, farmers are required to submit a duly filled intimation form with documentary evidence. If information for all the columns is not readily available, semi-filled is acceptable by the insurance company. A period of seven days after the loss occurrence is granted to gather and submit the complete details. Besides, farmers are required to preserve damaged or defective parts and make them available for inspection during claim assessment. Crop Cutting Experiments (CCE): To assess the actual crop yield and determine the extent of loss, Crop Cutting Experiments (CCE) are conducted by designated agencies. These experiments involve randomly selecting sample fields and recording the crop yield. The results obtained from CCEs play a crucial role in determining the compensation amount for the affected farmers under the PMFBY claim process. Loss assessment procedure: The Ministry of Agriculture & Farmers Welfare shall empanel evaluators to assess the losses and approve the claim request. The assessor/evaluator chosen is an agency with relevant field experience, financial strength, infrastructural facilities, and skilled manpower. The designated assessor will complete the assessment within stipulated timelines and finalise the assessment report to settle the claim. Settlement of claim: Based on the CCE findings, the claim amount is calculated using predetermined parameters such as crop yield, threshold yield, and sum insured. The claim settlement is done in the following manner: In case of bank coverage: The amount of the claim is released to individual correspondent banks. The banks at the ground level, in turn, display the particulars of beneficiaries on their notice board and credit the accounts of the individual farmers. The banks have to provide individual farmer-wise claim credit details to the Insurance Agency (IA) and the information is incorporated into the centralised data repository. In case of coverage offered by other insurance intermediaries: The claim amount is directly deposited to the individual insured bank account through an electronic mode. In the event of any discrepancies or dissatisfaction, farmers can approach the designated grievance redressal cell or the Agriculture Department Office for for resolution on the Pradhan Mantri Fasal Bima Yojana claim process. On-Account Payment of Claims Due to Mid-Season Adversity: In difficult seasonal conditions like prolonged dry spells, severe drought, floods, unseasonal rains, the insurance agency makes on-account payment of claims. The process is carried out in consultation with the concerned State Government/UT based on satellite imagery, meteorological data, or any other substitute indicator. Only 25% of likely claims will be addressed this way. Besides, such claim settlement is executed only in those notified areas or districts where such indicators are measurable. Another condition applies to the expected yield during the season, which must likely be less than 50% of the normal yield.
Topics: Government Schemes
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