Hardware Solutions Ltd (HSL) offers to its client's hardware solutions, including chip manufacturing, planning and integration for a variety of uses. In a recently concluded Board meeting, while reviewing risk management
CS Professional · Environmental, Social and Governance (ESG) Principles and Practice · PYQS · December 2024
Hardware Solutions Ltd (HSL) offers to its client's hardware solutions, including chip manufacturing, planning and integration for a variety of uses. In a recently concluded Board meeting, while reviewing risk management practices of the Company, one of the Board members indicated about increased threat of new and severe non-financial risks which are now challenging basic assumptions about control effectiveness. For example, HSL so far has relied on automation to speed up processes, lower costs, and reduce manual errors. At the same time, the risks of large-scale breaches and violations of data privacy have increased dramatically, heightening during the COVID-19 crisis as digitization accelerated substantially. With less risk of manual errors but greater risk of large-scale failures, HSL will require to adjust their risk appetites and associated controls to reflect evolving risk profiles The Chief Risk Officer (CRO) of HSL agrees with the view of the Board member. He informed the Board that risk management strategies require revision and it should also cover the event of a major control breakdown, so that HSL is able to switch quickly to crisis-response mode, guided by an established Business Continuity Plan. He further agreed that HSL has done little to prepare for crisis, seemingly taking an attitude that it won't happen here and hence risk culture also need to be improved. There is a consensus that HSL will need to build crisis-preparedness capabilities systematically. As the COVID-19 crisis has demonstrated, companies with well-rehearsed approaches to manage through a crisis have been more resilient to shocks. The CRO further briefed the Board that preparation in this respect would involve identifying the possible negative scenarios unique to HSL and the mitigating strategies to adopt before a crisis hits. That includes periodic simulation involving both senior management and the Board. There is a plan to maintain and periodically update a detailed crisis management register. Their strategies would typically include details on when and how to escalate issues, preselected crisis-leadership teams, resource plans and road maps for communications and broader stakeholder stabilization. The internal auditor has also pointed out several control weaknesses and not appropriately recognising risk appetite in the context of control culture of the Company. In the background of aforementioned facts, answer the following questions: The Chief Risk Officer accepts that the Company has done little to prepare for the crisis. What type of crisis is HSL currently experiencing? And also narrate other crisis, which the Company may encounter in future.
Answer & Explanation:
HSL is currently experiencing a possible technology crisis a threat of large-scale data breaches and violations of data privacy. Technological Crisis Every human's life includes technology in some way. However, if technology is used improperly, the negative effects it can have can sometimes outweigh the positive ones. Data breaches, malware, spyware, and other problems can hinder a company's growth. Managers must be well informed of what transpires in these circumstances and take strong action to limit damage. Other types of crises: There are several different types of crises that can be faced by HSL in the future. Analysing the different scenarios has led to some of the companies' most frequently occurring mishaps. Few of them have been listed below: Natural Disasters: These kinds of mishaps fall under the category of"acts of God" and take place spontaneously without any human interference. A broad geographic area can be impacted by floods, earthquakes, tsunamis, storms, droughts, or any other circumstance, endangering the enterprise based there. These are the most difficult from a managerial standpoint to foresee and counteract. When one of these natural disasters puts the company's resources in danger, the crisis management teams need to know what to do. Organizational Misdeeds: Sometimes, a crisis can be caused by the wrong steps taken by a firm. The manager devising the crisis management strategy should know about all the decisions taken by the firm. They must ensure every company's action is legally and ethically correct to avoid any mishap in the future. Confrontational Crisis: Different departments might be found within a single corporation. They might even have various governments in the case of any kind of multinational enterprise. These groups could clash due to differences in beliefs, ideologies, and requirements. So that no party is favoured and the situation does not worsen, the company must have preparations for how to address the problem. These crises can include blockades, sit-ins, union boycotts, etc. Rumours: When the competition between rival businesses heats up, some competitors may try to win by making false accusations against the opposition. This starts to damage the company's reputatio'l and causes losses for it. The crisis management plan must quickly compile the appropriate certificates and other supporting evidence to demonstrate to the public how untrue the rumours are.
Topics: Risk Management
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