Himagiri Foods Ltd., a well-established food retail chain in Chennai having turnover more than ₹ 1000 crore, operates both online and offline through more than 200 outlets, including restaurants and sweet shops across In
CS Professional · Environmental, Social and Governance (ESG) Principles and Practice · PYQS · June 2025
Himagiri Foods Ltd., a well-established food retail chain in Chennai having turnover more than ₹ 1000 crore, operates both online and offline through more than 200 outlets, including restaurants and sweet shops across India. The operations of the Company have been growing considerably over the last few years. The management is trying to corporatise its style of functioning and planning to implement processes and controls for better operations. One of the major issues which the Company faces is managing the quality of raw materials and storage of finished items, considering the short shelf life of its products. Recently, the Company faced a major crisis due to non-compliance with legal and quality standards. An inspection was conducted by government agencies in five locations across Chennai, wherein several lapses were noted. The government survey conducted by the state's food and labour departments uncovered several violations, including: Adulteration and failed quality tests of sweets and milk products Employment of child labour Non-registration with authorities under Labour laws, Provident Fund and ESI Failure to maintain testing laboratory Failure to adhere housekeeping norms relating to display and maintenance of records etc. under FSSAI regulations. Print and electronic media have caught attention of the public. Many clips and reels of the inspection coverage were being circulated on social media and many food influencers have called for boycotting the Company's products. The Company has paid huge fines and lost reputation in the market. Company's management has been forced to shut several outlets. These infractions have resulted in huge financial loss, significant media backlash, and reputational damage impacting its market position and customer trust. Company's management has called for a high-level management meeting to design a strategy to address the present crisis. One of the senior managers from Finance team indicated that the crisis arose due to lack of risk management. The Company should appoint a professional who would provide a robust list of potential risks that can have an impact on the business. Once such risks are identified, controls can be designed to address them. Renu, a Company Secretary and risk management professional has been appointed by the Company to provide a comprehensive risk management plan. In the background of above facts, answer the following: Outline the actions which the Company should take for effective risk detection.
Answer & Explanation:
Taking an inventory of the potential project risks that can have an impact on project delivery is the first step in the risk identification process. For effective risk management throughout the project, this stage is essential. Project managers' uncertainty is decreased by the outputs of the risk identification process, which are used as an input for risk analysis. Throughout the course of a project, this iterative process must be continuously repeated. To ensure that all potential dangers are found, the procedure must be rigorous. The following actions should be taken as part of an efficient risk detection process: Creating a systematic process - The risk identification process should begin with project objectives and success factors. Gathering information from various sources - Reliable and high-quality information is essential for effective risk management. Applying risk identification tools and techniques - The choice of the best suitable techniques will depend on the types of risks and activities, as well as organizational maturity. Documenting the risks - Identified risks should be documented in a risk register and a risk breakdown structure, along with its causes and consequences. Documenting the risk identification process - To improve and ease the risk identification process for future projects, the approach, participants, and scope of the process should be recorded. Assessing the process' effectiveness - To improve it for future use, the effectiveness of the chosen process should be critically assessed after the project is completed.
Topics: Risk Management
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