Ravi, a senior procurement manager at GreenTech Solutions, faced a dilemma when his Company invited bids for a multi-crore supply contract. One of the bidders, Eco Mart Private Ltd., was owned by Ravi's close friend. Eco
CS Professional · Environmental, Social and Governance (ESG) Principles and Practice · PYQS · December 2025
Ravi, a senior procurement manager at GreenTech Solutions, faced a dilemma when his Company invited bids for a multi-crore supply contract. One of the bidders, Eco Mart Private Ltd., was owned by Ravi's close friend. Eco Mart submitted the most competitive bid, offering quality products at a lower price than other vendors. However, the Company policy clearly requires employees to declare any conflict of interest and recuse themselves from related decision-making. Ravi's friend privately assured him of a generous "thank you" gift if Eco Mart secured the deal. Ravi knew awarding the contract to Eco Mart without disclosure would benefit the Company financially, but could also breach the Company's code of ethics and lead to personal and legal consequences. He had to decide whether to maintain professional integrity by reporting the conflict or act in his friend's favor and risk his reputation. Ravi was evaluating various approaches to solve his ethical dilemma. Advise Ravi.
Answer & Explanation:
An ethical dilemma is a problem in the decision-making process between two possible options, neither of which is absolutely acceptable from an ethical perspective. Every person may encounter an ethical dilemma in almost every aspect of their life, including personal, social, and professional. Some examples of ethical dilemma include: Taking credit for others' work Offering a client, a worse product for your own profit Utilizing inside knowledge for your own profit The biggest challenge of an ethical dilemma is that it does not offer an obvious solution that would comply with ethical norms. Throughout the history of humanity, people have faced such dilemmas, and philosophers aimed and worked to find solutions to them. The following approaches to solve an ethical dilemma were deduced: Refute the paradox (dilemma): The situation must be carefully analyzed. In some cases, the existence of the dilemma can be logically refuted. Value theory approach: Choose the alternative that offers the greater good or the lesser evil. Find alternative solutions: In some cases, the problem can be reconsidered, and new alternative solutions may arise. Any one of the following options can suit Ravi: He can sit out of the discussions finalizing the supplier after informing his relationship and likely conflict of interest; He can inform his employers about his relationship and also highlight the strengths of his friend and possibly get them to benefit from the lowest quote without direct participation. He can identify another supplier who can possibly match the quote of his friend and deliver an equally good product. There could be options beyond the above as well.
Topics: Ethics
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