Buddhi Mediation Associates is a firm consisting of 80 mediators. Out of these, 25 Mediators have more than 15 years of experience, 35 Mediators have experience between 1 - 3 years, and the remaining are trainees. The fi
CS Professional · Arbitration, Mediation and Conciliation · PYQS · June 2026
Buddhi Mediation Associates is a firm consisting of 80 mediators. Out of these, 25 Mediators have more than 15 years of experience, 35 Mediators have experience between 1 - 3 years, and the remaining are trainees. The firm has recently noticed that junior Mediators lack confidence in handling real disputes, while trainees depend heavily on theoretical knowledge. Senior Mediators suggest introducing a structured system where Mediators regularly evaluate their own performance, participate in guided discussions and learn from practical experiences. Identify the most suitable practice and explain its relevance and applicability for each category of Mediators.
Answer & Explanation:
Best practice for mediators Identification: The suitable practice in the given circumstances can be Reflective Practice. Reflective Practice is recognised internationally as a professional development tool through which mediators critically evaluate their own performance, identify strengths and weaknesses and continuously improve their dispute resolution skills. Explanation: Reflective Practice refers to a continuous learning process where mediators: Analyse their past experiences Engage in peer discussions Improve their skills through feedback and self-evaluation Application to Scenario: Senior Mediators: Act as mentors and guide reflective discussions. Junior Mediators (1-3 years): Improve confidence by reflecting on real-life dispute handling. Trainees: Move beyond theory by participating in peer groups and practical reflections. Regular reflection also promotes ethical awareness, better decision-making and improved communication skills, all of which are essential attributes of an effective mediator. Reflective Practice enhances professional competence, practical exposure, and continuous improvement across all levels.
Topics: Mediator Development
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