A retail investor, Rajesh, invested in a mutual fund scheme but noticed irregularities in the fund's performance and management. Despite multiple attempts to resolve the issue with the mutual fund company, he receives no

CS Executive · Capital Market and Securities Laws · PYQS · December 2024
A retail investor, Rajesh, invested in a mutual fund scheme but noticed irregularities in the fund's performance and management. Despite multiple attempts to resolve the issue with the mutual fund company, he receives no satisfactory response. Rajesh decides to approach SEBI's complaints redressal system (SCORES) for assistance. In light of this, answer the following: How should Rajesh file a complaint with SEBI? What information does Rajesh needs to provide? What is the timeline for lodging complaint and one-time Review option? Can a complaint in SCORES be filed against a company under liquidation? If yes, state the procedure.

Answer & Explanation:

How Rajesh should file a complaint with SEBI: Investors who wish to lodge a Complaint on SCORES (complainant) are required to register themselves on www.scores.gov.in by clicking on "Register here" under the "Investor Corner". Information Rajesh needs to provide: Rajesh, while filing the registration form, should give details like Name of the investor, Permanent Account Number (PAN), contact details, email id, for effective communication and speedy redressal of the grievances. Timeline for lodging complaint and one-time Review option: In order to enhance ease, speed and accuracy in the redressal of grievance, the investor may lodge the Complaint against any Entity on SCORES within a period of one year from the date of occurrence of the cause of action. If any complaint is filed on SCORES beyond the limitation period specified above, SEBI may reject such complaint. If the complainant is not satisfied with the resolution provided by the entity, the complainant may request for a review of the resolution provided by the entity within 15 calendar days from the date of the Action Taken Report. Complaint against a company under liquidation: Any complaint against a liquidated company(ies), or company(ies) under liquidation cannot be dealt through SCORES. Therefore, no complaint can be filed against such category of company(ies) in SCORES.

Topics: SEBI (Informal Guidance) Scheme

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